Terms of Service for Starky Translate

Effective Date: August 13, 2025
Last Updated: August 13, 2025

These Terms of Service ("Terms") govern your use of Starky Translate, a translation application operated by Sala Software d.o.o., a company registered in Slovenia ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our Service.

Company Information:
Sala Software d.o.o.
Dunajska cesta 136
1000 Ljubljana, Slovenia
Email: contact@sala.si

1. Acceptance of Terms

By creating an account, downloading, installing, or using Starky Translate, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms constitute a legally binding agreement between you and Sala Software d.o.o.

2. Description of Service

Starky Translate is an artificial intelligence-powered web translation application that provides:

Text translation between multiple languages
Speech-to-text and text-to-speech functionality
Image and camera-based text translation
Proofreading and language assistance features

Important Notice: Our Service is a web-based application that requires an internet connection to function. Our Service uses artificial intelligence technology to provide translations. While we strive for accuracy, AI-generated translations may contain errors, inaccuracies, or cultural misinterpretations.

3. User Accounts and Registration

3.1 Account Creation

You must provide accurate and complete information when creating an account
You are responsible for maintaining the confidentiality of your account credentials
You must be at least 13 years old to create an account
One person may not maintain multiple accounts

3.2 Account Responsibility

You are solely responsible for all activities that occur under your account
You should notify us if you become aware of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms

4. Acceptable Use

4.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities

You agree NOT to:

Use the Service for any illegal, harmful, or abusive purposes
Translate content that violates applicable laws or regulations
Attempt to reverse engineer, decompile, or hack the Service
Submit malicious code, viruses, or other harmful content
Interfere with or disrupt the Service or its servers
Create derivative works based on our Service without written permission
Submit content containing personal information of others without consent
Use the Service to generate spam, harassment, or threatening content
Exceed the usage limits specified for your account tier

5. Usage Limits and Commercial Use

5.1 Usage Tiers

Our Service currently offers free usage tiers with built-in limits:

Anonymous users: Limited daily usage as specified in the application
Registered users: Increased daily usage limits as specified in the application
We may introduce paid tiers in the future with higher limits

5.2 Commercial Use

You may use our Service for both personal and commercial purposes within your usage limits
No additional license is required for commercial use of the free tiers
Usage limits apply equally to personal and commercial use
If you require higher usage limits, paid tiers may be available in the future

5.3 Fair Use

Usage limits are designed to ensure fair access for all users
We reserve the right to monitor usage patterns and prevent abuse
Attempts to circumvent usage limits may result in account suspension

6. AI Translation Disclaimer and Limitation of Liability

6.1 Nature of AI Translations

IMPORTANT: Our Service uses artificial intelligence to provide translations. You acknowledge and understand that:

AI translations are automated and may contain errors, inaccuracies, or omissions
Translations may not fully capture cultural nuances, context, or specialized terminology
AI-generated content should not be relied upon for critical, legal, medical, or safety-related purposes
We do not guarantee the accuracy, completeness, or reliability of any translation

6.2 Professional Translation Disclaimer

Our Service is NOT a substitute for professional human translation services. For important documents, legal matters, medical information, or critical communications, you should always consult qualified professional translators.

6.3 User Responsibility

You acknowledge that:

You use translations at your own risk and discretion
You are responsible for verifying the accuracy of translations for your specific needs
You understand the limitations of machine translation technology

6.4 No Liability for Translation Errors

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR:

Inaccurate, incomplete, or misleading translations
Damages resulting from reliance on AI-generated translations
Business losses, missed opportunities, or financial damages caused by translation errors
Miscommunication or misunderstanding resulting from translation inaccuracies
Any direct, indirect, incidental, consequential, or special damages arising from translation use

7. Intellectual Property Rights

7.1 Our Rights

Starky Translate and all related intellectual property remain our exclusive property
Our trademarks, logos, and branding materials are protected by applicable laws
The underlying AI models and translation technology are licensed to us by third parties

7.2 Your Content

You retain ownership of content you submit for translation
By using our Service, you grant us a limited license to process your content for translation purposes only
We do not store or retain your translation content as described in our Privacy Policy
You represent that you have the right to submit any content for translation
You are solely responsible for ensuring your content complies with applicable laws and does not infringe third-party rights
We are not responsible for the nature, legality, or ownership of content you submit

7.3 Translation Outputs

Translation outputs are provided "as is" without any warranty of accuracy
You may use translation outputs for your personal or business purposes
We claim no ownership over translation results
You are responsible for any use of translation outputs

8. Service Availability and Modifications

8.1 Service Availability

We strive to maintain Service availability but do not guarantee uninterrupted access
We may perform maintenance, updates, or improvements that temporarily affect availability
We are not liable for service interruptions or downtime

8.2 Service Modifications

We reserve the right to modify, update, or discontinue features at any time
We may change pricing, usage limits, or service terms with reasonable notice
Continued use after changes constitutes acceptance of modified terms

8.3 Payment and Refunds

Character packages are one-time purchases. We do not offer recurring subscriptions for credits at this time.
Purchased credits are available for use for up to one year from the purchase date, unless otherwise stated at checkout.
You can request a refund within 30 days of purchase for unused paid credits.
If credits from that purchase were used, we refund only the unused paid portion.
To request a refund, email contact@sala.si from your account email and include your order ID.
We review refund requests within 5 business days.
Approved refunds are sent to the original payment method. Banks and payment providers may take additional time to post the refund.
Free, bonus, or promotional credits are not refundable.
This refund policy does not limit any rights you have under applicable consumer law.
Invoices for companies are supported during checkout when billing details are provided.

9. Limitation of Liability and Warranties

9.1 "AS IS" Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

Warranties of merchantability, fitness for a particular purpose, or non-infringement
Warranties regarding accuracy, reliability, or quality of translations
Warranties that the Service will meet your specific requirements
Warranties that the Service will be error-free or uninterrupted

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim
We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
This limitation applies regardless of the theory of liability (contract, tort, negligence, etc.)
This limitation applies even if we have been advised of the possibility of such damages

9.3 Essential Purpose

You acknowledge that these limitations are essential elements of our agreement and that we would not provide the Service without them.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sala Software d.o.o., its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

Your use of the Service
Your violation of these Terms
Your violation of any applicable laws or third-party rights
Any content you submit for translation
Any reliance on translation outputs for critical decisions

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our Service, you consent to our privacy practices as described in our Privacy Policy.

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting us or using account deletion features in the application.

12.2 Termination by Us

We may suspend or terminate your account if you:

Violate these Terms or our policies
Engage in fraudulent or illegal activities
Cause harm to our Service or other users
Fail to pay applicable fees (if any)

12.3 Effect of Termination

Upon termination:

Your right to use the Service immediately ceases
We may delete your account data in accordance with our Privacy Policy
Sections of these Terms that should survive termination will remain in effect

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of Slovenia, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ljubljana, Slovenia.

13.3 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to seek an informal resolution of any dispute.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

14.4 Assignment and Business Transfers

We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets. In such cases:

All users will be notified at least 30 days before any business transfer involving personal data
The acquiring entity must provide equivalent data protection guarantees
Users may exercise their rights to data portability, erasure, or withdrawal before the transfer
If the transfer would involve processing for purposes incompatible with the original purposes, we will obtain user consent

14.5 Updates to Terms

We may update these Terms periodically. We will notify you of material changes via email or application notification. Continued use after changes constitutes acceptance of modified Terms.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, or technical failures of third-party services.

16. Contact Information

For questions about these Terms or to report violations, please contact us:

Email: contact@sala.si
Postal Address:
Sala Software d.o.o.
Dunajska cesta 136
1000 Ljubljana
Slovenia

By using Starky Translate, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.