Privacy Policy for Starky Translate

Effective Date: August 13, 2025
Last Updated: August 13, 2025

Thank you for using Starky Translate. This policy clearly states what we collect (only what we need), why we collect it, and how you stay in control. Transparency, minimal data collection, and security are core principles.

We process your personal data exclusively on the basis of legal regulations (General Data Protection Regulation and applicable laws in Slovenia). By using Starky Translate, you allow Sala Software d.o.o. to process your data as described below.

Data Controller:
Sala Software d.o.o.
Kristan Vrh 34
3241 Podplat, Slovenia
Email: contact@sala.si

1. Introduction

Starky Translate is operated by Sala Software d.o.o., a company based in Slovenia. This Privacy Policy explains how we collect, use, and protect your information when you use our translation application and related services.

This policy applies to all users worldwide. By using the Service, you consent to the data practices described here.

2. Data Processing

We collect your personal data only when absolutely necessary for providing our translation services.

Account Information:

Email address (when you create an account)
Password (stored as a secure hash, not the actual password)
Display name (automatically generated from the first part of your email address before the @ symbol for user interface purposes)

Payment & Billing Information (only if/when you subscribe to a paid plan):

Billing name
Billing address
Country for tax determination
Transaction timestamps and invoice history
Payment method reference/token (processed and stored by our third‑party payment processor; we do not store any payment information)

Optional Information:

Your language preferences and application settings
Translation history (only if you explicitly enable this feature in your settings)

Technical Information:

Device type and operating system information
Internet browser type and version
General location information (country/region level only)
Application usage patterns to improve our services

Translation Content:

Text, images, or audio files you submit for translation
Important: Your translation content is never stored or logged by us or any third-party services
All translations are processed in real-time and immediately discarded after delivery

3. Purpose

We collect personal data in accordance with the specific purpose for which you provide them to us:

Service Provision: To provide translation services and maintain application functionality
Account Management: To create, maintain, and secure your user account
Communication: To send essential service notifications (account verification, security alerts)
Feature Updates: To occasionally inform you about new features and service improvements (maximum 1 email per week, maximum 6 emails per year) - you can unsubscribe at any time
Service Improvement: To analyze application performance and enhance user experience

We will not use your personal data for any purpose other than those listed above.

4. Legal Grounds

We process your personal data based on:

Contract Performance: When processing is necessary to provide our translation services
Consent: For optional features like translation history, analytics, and promotional communications
Legitimate Interest: For security, fraud prevention, and service improvement activities

5. Cookies

Our application uses essential cookies, necessary for proper functioning:

Essential Cookies:

Session management cookies for secure user authentication
Language preference cookies to display content in your preferred language
Application state cookies to maintain your settings during use

These essential cookies do not require your consent as they are necessary for the service to function properly.

Optional Cookies:

Analytics cookies to understand how users interact with our application (requires consent)

6. Data Storage

Account Data:

We store your account information as long as your account remains active
Data is deleted within 30 days of account deletion request

Translation Content:

Translation history is only retained if you explicitly enable this feature and can be deleted at any time

Technical Data:

System logs are retained for a maximum of 30 days for security and performance monitoring
No personal translation content is included in these logs

You can withdraw your consent to process personal data at any time. The withdrawal of consent does not affect the legality of data processing conducted before withdrawal.

7. Transmission of Personal Data

We will not transmit your personal data to third parties except as described below:

Service Providers:

Artificial Intelligence services for translation processing (only translation content is processed; no personal data is shared)
Hosting services for application infrastructure (standard server operations only)
Authentication services for secure account management

Payment Processing (future paid plans):

We use a third-party payment processor (Lemon Squeezy) to handle subscription payments. They receive only the minimum necessary billing and transaction data. Their own privacy information is accessible during the first payment step.

Financial Institutions & Accounting:

Banks and accounting services (limited to payment settlement and statutory bookkeeping)

Regulatory & Legal Compliance:

Slovenian Information Commissioner (Informacijski pooblaščenec) or other competent authorities when legally required
Legal or professional advisers (only where necessary to establish, exercise, or defend legal claims)

Third Countries:

Our services may process data in both European Union and United States data centers
Our hosting provider is certified under the EU-U.S. Data Privacy Framework (DPF) and committed to GDPR compliance
All international transfers comply with applicable data protection laws and use appropriate safeguards

Business Transfers:

In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity
All users will receive 30 days advance notice and may exercise their data protection rights before any transfer
Any acquiring entity must provide equivalent data protection standards

We will not publicly disclose your personal data or transmit it to unauthorized third parties.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

All data transmission is secured using industry-standard encryption
Strict access controls and authentication procedures
Regular security assessments and system updates
Established incident response procedures for data breach notification

9. Your Rights

In accordance with the General Data Protection Regulation, you have the following rights:

Right of Access: Request information about the personal data we process about you

Right of Rectification: Request correction of inaccurate personal data

Right of Erasure: Request deletion of your personal data

Right to Restrict Processing: Request limitation of data processing in certain circumstances

Right to Data Portability: Request transfer of your data in a portable format

Right to Object: Object to processing based on legitimate interests

Right to Withdraw Consent: Withdraw consent for processing that requires consent

You can exercise any of these rights by contacting us in writing at contact@sala.si or at our postal address listed above. Please include your name, surname, and email address in your request.

In case of dispute, you have the right to submit a complaint to Sala Software d.o.o. and to file a complaint with the Information Commissioner of Slovenia.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. California Consumer Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Information We Collect:

Personal identifiers (email address, device IDs)
Internet activity information (usage patterns, browser type)
Geolocation data (country/region level)
Audio/visual information (when using speech features)

Do Not Sell My Personal Information: We do not sell personal information. We use AI services solely for translation processing, and no personal data (such as email addresses, names, or account information) is shared with these services. Only the content you choose to translate is processed by AI services, and this content is not stored or retained by us or the AI providers.

Your CCPA Rights:

Right to Know: Request disclosure of personal information categories and specific pieces collected
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of any "sale" of personal information
Right to Non-Discrimination: We will not discriminate against you for exercising these rights

To exercise these rights, contact us at contact@sala.si.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will notify users of material changes via email or application notification and update the "Last Updated" date at the top of this policy.

13. Contact Information

For questions about this Privacy Policy or to exercise your data protection rights, please contact us:

Email: contact@sala.si
Postal Address:
Sala Software d.o.o.
Kristan Vrh 34
3241 Podplat
Slovenia